What made me unhappy today ?

Got my first complaint from the public.

It sucks.

But neither me nor my staff did anything wrong. Whch makes me unhappy, because we did everything right but still.

And in the same complaint, the accusation was made that we were racist.

Note: I'm only using the male pronoun here because repeating "he/she/they" is tiresome. I've no idea if this person was male, and it doesn't matter.

JT, I really, really doubt that either you or your staff would do anything truly racist. So if another POC accuses you of racism, clearly he doesn't know what racism means. :( I'm sorry you had to put up with that, but don't give up, and don't let him get you down. 🫂

Some people are just egoistic assholes. They do not have the neurological capability to comprehend that they are in the wrong, so just ignore 'em!

Exactly. To slightly paraphrase The Dark Knight: "Some people just want to see the world burn."

I've worked with the public for nigh on 25 years. I've been accused of everything from being un-Australian (because I was working instead of watching sport) all the way to stalking (because I was calling a client to remind her that her bill was due ... so she immediately lost it and assumed I must be stalking her). 🙄 One customer accused me of spamming him because I emailed him his overdue invoices ... that he asked for ... and then repeatedly called me a "corporate peon" and other, less printable things. :rolleyes:

On the plus side, I got a few compliments too. One elderly and confused-sounding gentleman sent a complimentary email (and cc'd my boss) because I took the extra time to help him understand his bill. After helping one or two clients, they not only thanked me, but added that I made their day. :)

So don't let the bastards grind you down. They just want a reaction, so they can start arguing. Just ignore the BS (Blustering Scum-sucker ;)), give them a big smile (fake or not), and say "And how else may I help you today?" ;-P
 
Why would a delivery man care if one is drunk or not?

Well, that delivery man might be delivering alcohol (stranger things have happened), and it's possible to drink yourself to death.

In addition, many hardware retailers also deliver. Imagine a chainsaw being delivered to a drunk person. "Hold my beer and watch aaaaggghhh..." :eek:
 
Why would a delivery man care if one is drunk or not?

Precisely.

Well, that delivery man might be delivering alcohol (stranger things have happened), and it's possible to drink yourself to death.

But even if you do, it's none of his business. You might also beat someone to death with a bottle of Perrier (or other brand of mineral water, just to be clear), or choke to death while trying to eat toilet roll.
 
I'd rather kick meatwad off a cliff than work out this math problem. Unless x = meatwad's descent to the bottom of the grand canyon.
 
Policies about not selling/delivering alcohol to persons who appear intoxicated is based on the law, here in Ontario at least. It's also a major liability issue. The company could be sued for millions if the drunk person got even drunker and did something stupid like get in a big car wreck. Or incur damages/death from alcohol poisoning.
 
Policies about not selling/delivering alcohol to persons who appear intoxicated is based on the law, here in Ontario at least. It's also a major liability issue. The company could be sued for millions if the drunk person got even drunker and did something stupid like get in a big car wreck. Or incur damages/death from alcohol poisoning.
There is a hard line between delivery and serving in the US. If I hand you a beer with the cap still on, I've sold by haven't served you. If I remove the cap and hand you the beer, you've been served. I don't know the legal history behind that, but off-premise (liquor stores) can't be sued for selling. On-premise (bars and restaurants) can be sued for serving. That's why all the underage undercover liquor stings always order a beer. There is no gray area between a bottle with a cap and a bottle without.
 
That's interesting. I bartended at this dive bar back in the day for a little less than a year. I always had to snap the caps off beer bottles, and open any kind of can, and I never questioned why that was the case.
 
Taxes🤢

It wasn’t even that bad, since my tax situation is fairly straightforward, but not at all the way I’d prefer to spend my day.

Agreed. My tax situation is similarly fairly straightforward; it was only the first time I did it that it was complicated, since I didn't know what I could claim and what I couldn't (since I was working from home).

But after the first year, I printed out and saved the document I lodged. (I also saved the Excel spreadsheet I used to calculate my lodgment). Now I know what I can claim and what I need to do, so it's very simple. I just need to update it every month or two with new bills etc., and lodge it at the end of the year. ;)

Things got a little more complicated when I bought a new computer and wrote it off for tax. The tax office's website warned me that they might investigate me, because I was writing so much more off than usual; a new computer isn't cheap (especially since I picked out some expensive hardware, to make the computer last longer). ;) But since I only buy a new computer every 7-10 years, on average, it's not an issue.
 
A tax accountant does our returns. She saves us way more than enough to pay her fee. My husband and I are both capable of doing math (yeah, even me), but she knows tax law and comes up with deductions we'd have no way of knowing are available.
 
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